Security Awareness
Building a Human-Risk Program
Training alone isn't enough. Here's the system that makes people your last line — not your only line.
Why training alone isn't enough
Attackers target people because people have access. A once-a-year video doesn't change behavior under pressure — and it doesn't give IT the signal they need when someone almost clicks.
The goal is a system: technical controls that block most attacks, reporting that surfaces the rest, and a culture where employees treat suspicious email like a fire alarm — pull it early, no shame attached.
The five pillars
Phishing-resistant MFA
Number-matching, FIDO2/security keys, or conditional access that blocks legacy auth — not just SMS codes.
Email authentication + filtering
SPF, DKIM, and DMARC aligned; advanced filtering for look-alike domains and credential-harvest links.
One-click reporting + no-blame culture
Make reporting frictionless. Reward fast reports; never punish someone for clicking — silence is the enemy.
Simulations + short, frequent training
Quarterly phishing tests plus bite-sized refreshers beat an annual compliance video.
Clear "someone clicked" incident path
Documented steps: isolate, reset credentials, hunt for lateral movement, notify leadership and insurers if needed.
Healthcare & financial services
These sectors face the highest volume of BEC, wire fraud, and PHI-harvesting attacks. Regulatory notification costs and reputational damage amplify every incident — which is why human-risk programs here need executive sponsorship, not just IT checkbox compliance.
Read our guidance on ransomware resilience in healthcare, identity as the new perimeter, and the AI failure playbook for how modern attacks chain phishing with automation and AI-assisted social engineering.
Quantify exposure with the Cyber Incident & Breach Cost Calculator, then pair numbers with a program your team will actually use.
We'll run a free lunch-and-learn for your team and assess your human-risk posture — phishing-resistant MFA, email authentication, reporting culture, and incident readiness.
Schedule a free lunch-and-learn